1. Drive efficiency and effectiveness in service delivery

Consultation: Our Public Service 2020

We will improve our administration processes and continue to progress efficiency measures already underway.
These include:
  • extending shared services such as common payroll and HR systems across the public service;
  • centralising Government procurement of goods and services;
  • embedding business process improvement; and
  • exploiting alternative methods of service delivery
We will do this to support the efficient and effective delivery of Public Services.
Please tell us

Do you have any views on how we could improve the effectiveness and efficiency of Public Services?