10. Embed programme and project management

Consultation: Our Public Service 2020

 
We aim to strengthen how well we manage programmes and projects. Well-managed programmes and projects are critical to how we work, to the successful achievement of Government priorities, the management of public finances and the delivery of public services. Project management helps identify priorities and effective allocation of resources, monitoring of progress and delivery of results.
We will encourage people to use more project and programme management skills and methodology to:
  • improve how we work; and
  • deliver better and more measurable outcomes.
Please tell us

Do you think programmes are delivered and projects carried out well by the Public Service?
Where is it carried out well?
Can we learn from best practice?

10. Embed programme and project management
It is our experience, particularly in the case of the local authority, that there is not enough human resources to implement programmes, plans or policies to their full extent.  This leads to a dilution of focus, less qualitative outcomes and the perception of “just a box ticking exercise”...
Fail to plan, Plan to Fail
There are many examples of programmes and projects that were carried out well by the public service. Unfortunately it is the programmes and projects that werent carried out well that people remember.  The introduction of the ROS - Revenue On-Line Service , Motor Tax Online Service and...
Action 10 – Embed programme and project management
EU funded projects must have Post-Project Reviews to identify lessons learned.  This requirement should be extended to all public services. All procurement projects should be based on ‘Whole of Life’ costs.
Do you think programmes are delivered and projects carried out well by the Public Service? Can we learn from best practice?
Do you think programmes are delivered and projects carried out well by the Public Service?  Where is it carried out well? It is very inconsistent and impersonal, the old face to face contact allowed people to interact and understand the process better. It supported jobs and kept money local...