16. Strengthen performance management

Consultation: Our Public Service 2020

 
We want to manage the development of employees’ skills and performance so that they can perform at their best.
Under the Public Services Stability Agreement 2017 (draft agreement reached between Government and the public service unions), if ratified, every Public Service body will have an employee performance management system in place by 1 January 2019.
Please tell us

Do you think that having performance management will help deliver better quality public services?

NDA
While performance management is an important aspect of improving the efficiency and effectiveness of public services, this must be underpinned by meaningful systems and tools. The NDA would welcome an approach to performance management that can drive improved performance across the public service,...
INOU
 Generally yes – however, there is a need to ensure that the people delivering a service are the most appropriate people to deliver that service.  It would also be important that it is a system that is designed for public services, one that acknowledges the importance of the ethos of good...
IBM
Performance management is an important aspect of having an engaged employee population where people feel valued, inspired and rewarded, and therefore able to deliver better Public Services in an often challenging environment. To be successful performance management must be implemented properly...
AEOA
The AEOA acknowledge that Performance Management (PM) is part of effective governance and appropriate management structures will enable the delivery of improved quality to public services. The AEOA would acknowledge that PM on its own is not a panacea for better job performance and must be more...
Talent Mgt
Do you think that having performance management will help deliver better quality public services? Yes performance management is critical to employee engagement and development. Our corporate members are aligning their internal performance management systems with the talent management...