2. Accelerate digital delivery

Consultation: Our Public Service 2020

 
We will make more Public Services available online which will work in the same way as Revenue Online; Motor Tax Online; and Passports Online.
We will help citizens to access Public Services that are available online. One example of this is the Getting Citizens Online Programme which focuses on encouraging and empowering citizens to participate fully in Ireland's digital economy and society.
Please tell us

What is your experience of our online Public Services?
Do you have ideas about how we could improve our online services?

2. Accelerate digital delivery
Many of our member groups report the lack of effective broadband coverage which makes using online services difficult to impossible Mixed reactions are reported with some services working well e.g. Revenue on line services.  Attempts to order a passport on line were reported as being...
PSP - Public Services Portal
As stated there are a number of excellent online Public Services such as Revenue Online , Motor Tax Online and Passports Online. What would be a major development and of tremendous benefit would be if we had a single gateway or access point to public services, both the online facilities and...
Action 2 – Accelerate digital delivery
The speed at which the National Broadband rollout is delivered, will affect the delivery of online service provision, except the larger urban areas. Providing multi-lingual online forms will assist the provision of Public Services to our newest citizens. Consider an updateable ‘Voter...
Action 2: Accelerate digital delivery
We agree with the principle of accelerating digital delivery but it’s important not to neglect the large section of the community (usually older, rural communities) who are not (and probably never will be) ”on line”.
What is your experience of our online Public Services? Do you have ideas about how we could improve our online services?
What is your experience of our online Public Services? Very slow and no personal touch Do you have ideas about how we could improve our online services? To have a dictated person for contact and number.