6. Engage more with the public

Consultation: Our Public Service 2020

 
We aim to involve the public in designing ways to deliver frontline services. We want greater engagement between our Public Service organisations and our citizens. We will listen to citizens to understand their views and expectations so we can provide the best public services and solutions. We will seek to engage more with citizens through:
  • public consultations;
  • open policy discussions, involving academics, experts and members of the public;
  • customer surveys; and
  • public participation networks: networks that enable the public and organisations to voice their views and interests within the local government system.
Please tell us

What ideas do you have for greater engagement between Public Services organisations and citizens?

6. Engage more with the public
Despite the increase in IT communications many people still like personal interaction when it comes to services that are important to them eg health care, banking etc People need to engage socially for their mental health therefore ensure that it is always possible to do so despite having the...
Action 6 – Engage more with the public
Provide more services at local government level to increase public engagement in service provision.
Action 6: Engage more with the public
We strongly support the principle of engaging more with the public. This is not always an priority and Local Authorities don’t always have Community Section/Officers – this is a problem in Waterford.
What ideas do you have for greater engagement between Public Services organisations and citizens?
To rota management positions in to other sectors every two years as to not to form cliques or favouritism. Many groups/reps are marginalised due to personal dynamics and therefore, limited or non-participatory system, mistrust or unfair perception.