6. Engage more with the public

Consultation: Our Public Service 2020

We aim to involve the public in designing ways to deliver frontline services. We want greater engagement between our Public Service organisations and our citizens. We will listen to citizens to understand their views and expectations so we can provide the best public services and solutions. We will seek to engage more with citizens through:
  • public consultations;
  • open policy discussions, involving academics, experts and members of the public;
  • customer surveys; and
  • public participation networks: networks that enable the public and organisations to voice their views and interests within the local government system.
Please tell us

What ideas do you have for greater engagement between Public Services organisations and citizens?