Establish a Public Service Innovation Centre

We will develop ways to encourage new thinking and innovative ideas about how to do things better. We will establish a Public Service Innovation Centre.

We will do this to support problem-solving and innovation in service delivery.

Strengthen whole-of-Government collaboration

We will develop ways of working together across our Public Services, to deliver better coordinated Public Services and public policy. We will do this using:

• existing whole-of-Government cooperation initiatives, such as the National Action Plan on Jobs;
• networks at local level such as Local Community and Development Committees (LCDCs), and at national level such as Cabinet Committees.

Embed programme and project management

We aim to strengthen how well we manage programmes and projects. Well-managed programmes and projects are critical to how we work, to the successful achievement of Government priorities, the management of public finances and the delivery of public services. Project management helps identify priorities and effective allocation of resources, monitoring of progress and delivery of results.

We will encourage people to use more project and programme management skills and methodology to:

• improve how we work; and
• deliver better and more measurable outcomes.

Prioritise evidence and evaluation

We will measure and use evidence of success or failure in existing policy and programmes to learn from our experiences and inform how we deliver Public Services with better outcomes for citizens.

Build strategic planning capability

We aim to significantly strengthen how well we define our strategy direction, make decisions and allocate resources. We will strive to overcome any barriers to putting these plans in place.
We want to further develop the skills that allow us to think strategically so we can:

• plan for challenges and opportunities facing the Public Service;
• make sure long-term planning is effective; and
• make sure our plans are flexible enough to adjust to new and unexpected developments.